By Sarah Falter & Eric Leiberman
Travel Features Syndicate, goingplacesfarandnear.com
At the five-star Grand Residences Riviera Cancun (30 minutes south of Cancun), no detail is overlooked. In fact, the 144-all-suite resort takes advantage of every opportunity and touchpoint with guests to elevate the experience, be it with a wide-variety of activities, gourmet cuisine or comfortable lounge areas that make the already picturesque scene that much more serene.
This is notable because the Grand Residences Riviera Cancun is an all-inclusive resort, a category which can be associated with mass-market travel experience.
But from the moment you step out of the airport you’re greeted with a smiling representative from the hotel who takes your bags, gives you a cold eucalyptus towel and an ice cold bottle of water. The transportation from the airport was premium (luxury SUV) and complimentary. When we arrived, we were presented a beautifully crafted welcome cocktail, gently wrapped local jewelry at reception, and a personal tour of the resort as we made our way to the room.
The impeccable service didn’t stop there. There were handmade crafts on our pillow with turn-down service every night, personal concierge service throughout our stay, and even a hydrating Evian facial spray with towels every time we arrived at the pool. We were particularly struck by the kindness and generosity of the staff. Everyone we interacted with during our stay somehow managed to be warm, present and helpful, without ever feeling overbearing or intrusive.
Outside of the service, the facilities were also top-tier. The rooms were spacious and comfortable. The grounds of the resort were colorful and beautifully manicured (the resort is located between the world’s second largest barrier reef and a tranquil nature preserve). The beach was clean and expansive. We very much enjoyed exploring the property and surrounding areas in the early morning and walking the beach at sunset. One evening we rented yoga mats and did self-guided sunset yoga on the beach.
Some beach resorts may make you feel trapped or constrained, but what we loved most about our experience was the freedom to really make our stay whatever we wanted or felt like doing at the time. When we wanted to be active, there was a tennis court, lap pool, gym and miles of beach/trails for running. But when we wanted to do nothing, there were so many comfortable nooks to relax and fully enjoy the exquisite luxury of doing nothing at all. And when we wanted to eat, the options were endless.
The food was truly delicious (which is saying something for two foodies) and the options for dining were plentiful. On the property, there are three restaurants: El Faro Grille, Flor De Canela and Heaven Beach Bar & Grille. While the last option is only open for lunch, the first two offer elaborate and varied options to satisfy every possible appetite. El Faro Grille is the international option, with a rotating menu every evening. Flor De Canela is more traditional Mexican cuisine (definitely our favorite).
We ate so much delectable food at these restaurants throughout our stay: Lobster tails in fettuccine pasta, green curry mussels, short rib mole, the list goes on and on and on. And for those looking to lay low, the resort offers 24-hour room service, the menu for which is more limited than the restaurants, but still with tons of options.
All of this is included in the all-inclusive package (anywhere from $400-500 per night, depending on the time of year).
There is a long list of what we could take advantage of: Tea Time Experience; yoga; zumba dance lessons; tennis lessons; Kids Club (mask design, sand art, face painting, Mexican lottery, air hockey, Xbox, etc.); bicycle tour to Puerto Morelos Town; cooking classes; personal concierge; 24 Hours fitness center; complimentary WiFi; butler service; mixology lessons and 5 minute sunscreen massage at pool/beach and the complimentary airport transfer.
Grand Residences Riviera Cancun sits in the heart of the Riviera Maya in the Yucatan Peninsula which boasts a vast wealth of natural wonders and interesting remains of the ancient Mayan civilization.
The resort is relatively close to some vibrant, historical and culturally interesting towns. During our week-long trip, we spent some time in Playa del Carmen (45 minutes) and Tulum (90 minutes), as well as visited nearby cenotes and caves. For us, these destinations offered a textured and authentic compliment to the tranquil resort life. If you’re like us and value a balance of adventure and relaxation in your vacations, we highly recommend checking out these nearby destinations.
It is worth noting that Grand Residences Riviera Cancun is a great wedding destination (planners on staff) and honeymoon place. The all-inclusive aspect, quality food, accommodations, amenities and beach, appeal of the destination make for a relatively hassle-free but memorable event.
Grand Residences Riviera Cancun, a member of The Leading Hotels of the World, offers a great balance of luxurious family resort (children under 12 stay free) and a relaxed adult atmosphere. It is secluded and private, but very accessible, making it especially easy to swing for a long weekend. Visit the website for special deals. Grand Residences Riviera Cancun, (US) 855-381-4340, https://grandresidencesrivieracancun.com/.
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